When Nicole Cicillini-Balsamo’s parents, Angelo and Marie, started New York Maintenance in 2009, they had a vision of creating a company where employees would feel like they’re part of a family. Today, with Nicole’s husband, Joe, and sister, Danielle, involved in the company, NYM Group truly is a family business.
But as Nicole tells us, it’s still important to have over 60 employees involved and feeling like they are part of the family. To help accomplish that, their company has taken several unusual steps including developing an employee and human resources software tool that keeps everyone focused on day-to-day tasks and company updates. They have also developed driver incentives to help their sweeper operators stay safe as well as productive.
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